Our Promise
General Nano Packing LLC will collect, use, disclose and otherwise manage your Personal
Information in accordance with this Privacy and Security Policy.
Collection and Use of Personal Information
As used in this Privacy and Security Policy, “Personal Information” means personally identifiable
information such as your name, street address, telephone number, credit card information,
screen name and email address.
General Nano Packing LLC may collect and use Personal Information that you provide us when
you:
- Purchase, order, return, exchange, register or request certain information about
General Nano Packing LLC’s products and services; - Request warranty or tax exempt information;
- Contact a Customer Call Center or customer service desk;
- Visit, register on, post to or participate in the features of General Nano Packing LLC’s
website (the “Site”); - Open an account or enter into a contest or sweepstakes, join a club or participate in
a program offered by General Nano Packing LLC; - Respond to one of General Nano Packing LLC’s surveys;
- Provide General Nano Packing LLC with comments or suggestions;
- Provide General Nano Packing LLC with any information contributed to our Site on
your behalf; - Provide General Nano Packing LLC other contact information.
When you use one of the General Nano Packing LLC Site, certain additional information is
collected without you being prompted to provide it. This information includes, but is not limited
to, cookies which are covered below.
A note about “Phishing” attacks: General Nano Packing LLC will never send you an email
requesting you to validate account/password information or personal information such as credit
card numbers. If you do receive an email that appears to come from General Nano Packing LLC
and asks for this type of information please forward the email directly to our customer service
email and then delete from your inbox.
Shopping at General Nano Packing LLC
When use a credit or debit card for any of your purchases, General Nano Packing LLC will collect
your credit or debit card information and keep a history of your purchases. General Nano
Packing LLC uses this information to process your orders, to ensure proper delivery, to better
assist you when you visit or call us as well as to improve our product and service offerings.
When you return previously purchased merchandise or request a refund or exchange, you may
be asked to give your name, address, telephone number and provide other information that
identifies you, such as your driver’s license. General Nano Packing LLC collects this information
to help prevent fraud.
Customer Call Centers
When you call one of General Nano Packing LLC’s Customer Call Centers about a product,
delivery, a billing question or for customer service, you may be asked for information that
identifies you along with additional information we need to help us promptly answer your
questions, such as your name, email information, mailing address and a telephone number
where we might contact you. General Nano Packing LLC may retain this information to assist
you in the future or for its other business needs.
Online Registration/Newsletters/Offers/Coupons
(a) Information General Nano Packing LLC Requests. Registration is an optional service
provided by General Nano Packing LLC through its Site. You do not have to register to browse or
shop online. When you register, you are asked for certain Personal Information which may be
used to assist us in our provision of services
(b) Newsletters/Offers/Coupons. When you register or join, you will have the opportunity to
receive future marketing information from General Nano Packing LLC and to sign up for email
newsletters, coupons and offers that cover certain subjects that are of interest to you. These
newsletters, coupons and offers will be sent to you only if you choose to place your name on
our mailing list. In order for us to deliver these newsletters, coupons and offers, General Nano
Packing LLC may need to pass along your name and email address to the Service Providers who
supply us with email service and who authenticate and validate the information you provide.
Contests, Sweepstakes, Questions or Surveys
When you ask a question, or participate in a survey, a General Nano Packing LLC sponsored
event or through our Sites, we may collect your Personal Information. This information is used
to administer your participation in a contest or sweepstakes and for General Nano Packing LLC’s
other business needs, including sending you marketing communications. While General Nano
Packing LLC does occasionally email surveys, we will NEVER ask you to pay for anything
connected to one of our surveys
Non-Voluntary Information; Personalized Advertising
a) General Tracking Information. Our Site collect information through a number of different
technologies, including cookies and Web beacons. Cookies, web beacons and other technical
methods may involve the transmission of information either directly to us or to another party
authorized by us to collect information on our behalf. Among other things, General Nano
Packing LLC keeps records of the pages visited by each site user. General Nano Packing LLC
aggregates this information with data on the pages visited by other users to track overall visitor
traffic patterns. General Nano Packing LLC uses this information to improve its Sites and to
develop functions and user tools which will make it more responsive to the needs and
preferences of General Nano Packing LLC customers.
(b) Cookies and Web Beacons. General Nano Packing LLC websites use a technology called
“cookies” to help facilitate transactions on the Sites. A cookie is an element of software code
that General Nano Packing LLC Sites can send to your browser, which is then stored on your
hard drive so we can recognize you when you return. Should you decide not to accept cookies
from our Sites, you will limit the functionality we can provide when you visit our Site. Third
parties may place anonymous cookies on your browser and may send their own cookies to your
cookies file, which may allow personalized retargeting technology and service of personalized
banners to enhance your shopping experience. The Network Advertising Initiative (NAI)
consumer opt-out page currently located at https://thenai.org/opt-out/ permits you to opt-out
of behavioral advertising with some of the third parties whose cookies may be placed on your
browser when you visit our sites. Web beacons are small pieces of data that are embedded in
images on the pages of websites.
(c) Other Information. We may collect additional automatic information about your visit to our
Site, such as time of day, browser type and version, browser language, your operating system
and platform, and the Internet Protocol (IP) address used to connect your computer to the
Internet. This information is used for analytical purposes and to help us provide services to our
customers. We may also use this information to administer and troubleshoot our Sites.
(d) Aggregate Information. On occasion we may provide this aggregate information (which shall
not include personally identifiable information) to vendors, investors, potential advertisers, or
news agencies to demonstrate the amount of interest in our Site and to help us plan for
technical infrastructure requirements.
(e) Emails. In HTML emails that we send our customers, we may use technology for a variety of
purposes, including, without limitation, determining whether our customers have opened or
forwarded those emails and/or clicked on links in those emails, customizing banner
advertisements and other messages after a customer has closed the email, and determining
whether a customer has made an inquiry or purchase in response to a particular email. These
technologies may enable us to collect and use information in a form that is personally
identifiable.
(f) General Nano Packing LLC Text Message Alerts
What are General Nano Packing LLC Text Message Alerts?
General Nano Packing LLC’s text messaging program is intended to provide you with information
regarding promotions, upcoming deliveries, news, coupons, and product launches. To sign up
for General Nano Packing LLC Text Message Alerts, you must be a resident of the United States
and be at least 18 years old.
By signing up for General Nano Packing LLC Text Message Alerts or by providing your mobile
number through General Nano Packing LLC’s website, you are authorizing General Nano Packing
LLC to deliver recurring informational and marketing text messages to the number(s) you
provided, including by using an automatic dialing system, even if the number is listed on any do
not call registry. Your consent to receive General Nano Packing LLC’s marketing text messages is
not a condition of purchasing any property, good, or service.
Is it free?
Standard messaging and data rates may apply. Depending on your text plan, you may be
charged by your carrier. Message frequency will vary. Some mobile carriers may not allow
participation in General Nano Packing LLC Text Message Alerts.
Your Mobile Telephone Number
You represent that you are the account holder or the regular user of the mobile telephone
number(s) that you provide and have the authority to consent to joining General Nano Packing
LLC Text Message Alerts. You are responsible for notifying General Nano Packing LLC
immediately if you change your mobile telephone number.
Termination of General Nano Packing LLC Text Message Alerts
General Nano Packing LLC may, in its sole and absolute discretion, suspend or terminate your
receipt of text messages at any time without notice. General Nano Packing LLC reserves the
right to modify or discontinue, temporarily or permanently, all or any part of its marketing text
messaging program, with or without notice.
General Nano Packing LLC’s Additional Use of Personal Information
Research and Marketing
In the U.S., to better serve you, we may combine the Personal Information that you provide with
publicly available information and information we receive from or cross-reference with our
marketing partners and others. General Nano Packing LLC uses that combined information to
enhance and personalize your shopping experience with us, to communicate with you about
our products and events that may be of interest to you, and for other promotional purposes.
Third-Party Products and Services
We may share your Personal Information with third-parties so that they may provide you with
information about our products and services and special offers. These third parties are not
authorized by us to use your Personal Information in any other way. General Nano Packing LLC
does not sell your Personal Information.
Service Providers
Some of our operations, such as our Customer Call Centers, may be managed by unaffiliated
companies. These companies may have access to your Personal Information on a confidential
basis only to the extent necessary to perform their functions.
Shipping
If your purchases are being shipped to you, we will share your shipping information with our
delivery service providers (United Parcel Service, FedEx, U.S. Postal Service, or other delivery
companies we select).
Legal Disclosure
General Nano Packing LLC must provide your Personal Information in response to a search
warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach
of an agreement or contravention of law, or as otherwise required by law.
Third-Party Links, Data and Content Serving
General Nano Packing LLC’s Sites may include links to the websites of our business partners,
vendors, advertisers and content served by third-parties. The inclusion of any link does not
imply General Nano Packing LLC’s endorsement of any other company, its websites, or its
products and/or services. These linked websites have separate and independent privacy
policies, which we encourage you to read carefully. We have no control over such websites and
therefore have no responsibility or liability for the manner in which the organizations that
operate such linked websites may collect, use or disclose and otherwise treat your Personal
Information. Third-party Service Providers may need access to some of your Personal
Information. In such cases, we only provide third party agents with the minimum amount of
information needed to complete the requested service or transaction. We may also provide
your information to our affiliated companies and successors. We reserve the right to provide
third parties with aggregate statistics about our clients, traffic, viewing and purchasing patterns
and other site information. This data reflects site usage patterns, but does not contain
personally identifiable information about any individual user. In certain circumstances, we may
share your information with service providers that need access to your information to provide
operational or other support services. To ensure the confidentiality and security of your
information, service providers must agree to safeguard your information in confidence.
Secure Shopping
When you place orders, your order information, including your card number and delivery
address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL
technology works with your browser to encrypt your order information before transmitting it to
our server.
Information Collected from Third Parties
General Nano Packing LLC may update or supplement Personal Information collected directly
from you with other information obtained from third parties. In addition, General Nano Packing
LLC may obtain Personal Information about individuals who are not yet users of our websites or
customers. When General Nano Packing LLC associates information that it obtains from third
parties with Personal Information collected under this Privacy Policy, we will treat the acquired
information like the Personal Information that we collected ourselves and, except as permitted
by this Privacy Policy, the Personal Information will not be shared with third parties.
Privacy Preferences/Opt Out
If at any time you would like to be removed from any/all General Nano Packing LLC marketing
lists, newsletters, distribution lists, or the like, you may do so by contacting us in any of the ways
identified in the section titled “How to Contact General Nano Packing LLC”. Please remember to
include your email address, name, mailing address and telephone number in any request. If you
do not wish to receive email from General Nano Packing LLC, you may unsubscribe from our
mailing list by using the “Unsubscribe” link on any Promotional emails we send. If you choose
not to use that link or did not receive a Promotional email from General Nano Packing LLC, you
may send an email request to kat@gnp.global with the word “REMOVE” in the
subject line and your email address in the body. This email method may take up to 10 days to
remove your address from the file.
California Privacy Rights
If you are a California consumer, for more information about your privacy rights, please see the
section of this Privacy and Security Policy called “California Consumer Privacy Statement”.
Children’s Privacy Policy
General Nano Packing LLC does not sell products for purchase by children. Effective
immediately, if you are under the age of 13, you are not permitted to create an account on
our Site. If you are between 13 and 18, you may use our Site only with the involvement of a
parent or guardian. General Nano Packing LLC does not intend to collect any personally
identifiable information from children through the General Nano Packing LLC Sites. Please do
not allow children under the age of 18 to provide any personally identifiable information related
to our Sites. If we determine that a child under 18 has provided Personal Information in
violation of this policy, we will delete that information as soon as practical. If you become aware
that such information has been provided by a child under 18, please notify us by contacting the
General Nano Packing LLC Customer Call Center in any of the ways identified in the section
titled “How to Contact General Nano Packing LLC”. Please be certain to include in the subject
line “Privacy Policy Request”.
Non-US Residents
General Nano Packing LLC is a company based in the United States. If you are not a United
States resident, please do not send us any personal information. We reserve the right to remove
any Personal Information from anyone we determine not to be a United States resident.
CALIFORNIA PRIVACY STATEMENT
Last Updated: January 1st, 2023
This California Privacy Statement supplements the Privacy and Security Policy. It applies solely
to California residents, except for General Nano Packing LLC personnel, and addresses personal
information we collect online and offline.
This Statement uses certain terms that have the meaning given to them in the California
Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its
implementing regulations (collectively, the “CCPA/CPRA”).
- Notice of Collection and Use of Personal Information
We may collect (and may have collected during the 12-month period prior to the effective date
of this Statement) the following categories of personal information about you:
- Identifiers: identifiers such as a real name, alias, postal address, unique personal
identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad
identifiers and similar technology; customer number, unique pseudonym, or user
alias; telephone number and other forms of persistent or probabilistic identifiers),
online identifier, internet protocol address, email address, account name, Social
Security number, driver’s license number, passport number, and other similar
identifiers - Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical
characteristics or description, state identification card number, education, bank
account number, credit card number, debit card number, other financial information,
medical information, and health insurance information - Protected Classifications: characteristics of protected classifications under California
or federal law, such as race, color, national origin, religion, age, sex, gender, gender
identity, gender expression, sexual orientation, marital status, medical condition,
ancestry, disability, citizenship status, and military and veteran status - Commercial Information: commercial information, including records of personal
property, products or services purchased, obtained, or considered, and other
purchasing or consuming histories or tendencies - Online Activity: Internet and other electronic network activity information,
including, but not limited to, browsing history, search history, and information
regarding your interaction with websites, applications or advertisements - Geolocation Data
- Sensory Information: audio, electronic, visual, and similar information
- Employment Information: professional or employment-related information
- Education Information: education information that is not publicly available
personally identifiable information as defined in the Family Educational Rights and
Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99) - Inferences: inferences drawn from any of the information identified above to create
a profile about you reflecting your preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
We may use (and may have used during the 12-month period prior to the effective date of this
Statement) your personal information for the purposes described in our Privacy & Security
Policy and for the following business purposes specified in the CCPA/CPRA: - Performing services, including maintaining or servicing accounts, providing customer
service, processing or fulfilling orders and transactions, verifying customer
information, processing payments, providing financing, providing analytics services,
providing storage or providing similar services - Providing advertising and marketing services to you, except for cross-context
behavioral advertising (which is addressed in Section 5 of this Statement) - Auditing related to counting ad impressions to unique visitors, verifying positioning
and quality of ad impressions, and auditing compliance - Short-term, transient use, including, but not limited to, non-personalized advertising
shown as part of your current interaction with us - Helping to ensure security and integrity, to the extent the use of your personal
information is reasonably necessary and proportionate for these purposes - Debugging to identify and repair errors that impair existing intended functionality
- Undertaking internal research for technological development and demonstration
- Undertaking activities to verify or maintain the quality or safety of a service or
device that is owned, manufactured, manufactured for, or controlled by us, and to
improve, upgrade, or enhance the service or device that is owned, manufactured,
manufactured for, or controlled by us - Managing career opportunities with General Nano Packing LLC.
2. Collection and Use of Sensitive Personal Information
We do not collect or use (and have not collected or used during the 12 month period prior to
the effective date of this Statement) “sensitive personal information,” as defined under the
CCPA/CPRA.
3. Retention of Personal Information
We will retain your personal information for the time period reasonably necessary to achieve
the purposes described in our Privacy and Security Policy and this Statement, or any other
notice provided at the time of data collection, taking into account applicable statutes of
limitation and records retention requirements under applicable law, as well as our records
retention requirements and policies.
4. Sources of Personal Information
During the 12-month period prior to the effective date of this Statement, we may have obtained
personal information about you from the following categories of sources:
- Directly from you, such as when you make a purchase
- From your devices, such as when you visit our Sites
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Online advertising services and advertising networks
- Data analytics providers
- Government entities
- Social networks
- Data brokers
- Recruiting and talent agencies
- Job references
5. Sale or Sharing of Personal Information
We do not exchange your personal information for monetary consideration. We may allow
certain third parties (such as online advertising services and social networks) to collect your
personal information via automated technologies on our Sites for cross-context behavioral
advertising purposes. Under California law, these kinds of disclosures may be considered a
“sale” when the personal information is exchanged for non-monetary consideration, or
“sharing” when the personal information is disclosed for cross-context behavioral advertising
purposes. You have the right to opt out of these types of disclosures of your information.
We may sell or share for cross-context behavioral advertising purposes (and may have sold or
shared during the 12-month period prior to the effective date of this Statement) the following
categories of personal information about you to online advertising services and social networks:
- Identifiers
- Commercial Information
- Online Activity
- Inferences
We do not have actual knowledge that we sell or share personal information of minors under 16
years of age.
6. Disclosure of Personal Information
During the 12-month period prior to the effective date of this Statement, we may have disclosed
the following categories of personal information about you for a business purpose to the
following categories of third parties:
Additional Data Subject to Cal. Civ. Code §1798.80 Law
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Protected Classifications
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Commercial Information
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Biometric Information
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
- Associate Touch ID Fingertip Scan Policy and Acknowledgement
Online Activity
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law firms
- Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Geolocation data
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Sensory Information
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Employment Information
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Education Information
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
Inferences
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Professional services organizations, such as auditors and law
firms - Our joint marketing partners
- Our business partners
- Online advertising services and advertising networks
- Data analytics providers
- Social networks
In addition to the categories of third parties identified above, during the 12-month period prior
to the effective date of this Statement, we may have shared personal information about you
with government entities.
7. California Privacy Rights
You have certain choices regarding your personal information, as described below.
- Access: You have the right to request, twice in a 12-month period, that we disclose
to you the personal information we have collected, used, disclosed and sold about
you during the past 12 months. - Correction: You have the right to request that we correct the personal information
we maintain about you, if that information is inaccurate. - Deletion: You have the right to request that we delete certain personal information
we have collected from you. - Opt-Out of Sale or Sharing: You have the right to opt out of the sale of your personal
information or the sharing of your personal information for cross-context behavioral
advertising purposes. - Shine the Light Request: You also may have the right to request that we provide you
with (a) a list of certain categories of personal information we have disclosed to third
parties for their direct marketing purposes during the immediately preceding
calendar year and (b) the identity of those third parties. Data obtained through the
short code program will not be shared with any third-parties for their marketing
reasons/purposes
How to Submit a Request. Submit an access, correction, or deletion request. To submit a Shine
the Light request, please contact us in any of the ways identified in the section titled “How to
Contact General Nano Packing LLC”. Submit a request to opt out of the sale or sharing of your
personal information for cross-context behavioral advertising purposes [or limit the use and
disclosure of your sensitive personal information] or call us at +1 (561) 430-06-72. To
submit a request as an authorized agent on behalf of a consumer, send an email to:
kat@gnp.global indicating you are an Authorized Agent and for whom you are acting. For
questions or concerns about our privacy policies and practices, please contact us as described in
the “How to Contact General Nano Packing LLC” section of our Privacy & Security Policy.
Verifying Requests. To help protect your privacy and maintain security, we will take steps to
verify your identity before granting you access to your personal information or complying with
your request. If you have an account with us, we may verify your identity by requiring you to
sign in to your account. If you do not have an account with us and you request access to or
deletion of your personal information, we may require you to provide any of the following
information: first name, last name, mailing/shipping address, phone, and email address. In
addition, if you do not have an account and you ask us to provide you with specific pieces of
personal information, we may require you to sign a declaration under penalty of perjury that
you are the consumer whose personal information is the subject of the request.
Additional Information. If you choose to exercise any of your rights under the CCPA, you have
the right to not receive discriminatory treatment by us. To the extent permitted by applicable
law, we may charge a reasonable fee to comply with your request.
Security Limitations
No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to
protect your Personal Information from unauthorized access, use or disclosure, General Nano
Packing LLC cannot ensure or warrant the security of any information you transmit to us on our
Sites.
Changes to the Privacy and Security Statement
We may change this Privacy and Security Policy at any time at our sole discretion. Any updates
to our Privacy and Security Policy will be posted on this page so that you are always aware of
what information we collect, how we use it, and under what circumstances we disclose it.
Continued use of our Site, Customer Call Centers or other General Nano Packing LLC services
following our posting of the change notice or an updated Privacy and Security Policy will
constitute binding acceptance of those changes.